SAP Basis

Managed Services

STRATO specializes in SAP BASIS services and offers Onsite and Remote services based on SAP Best Practices that support the client throughout the entire SAP technical lifecycle. We assist with for pre-installation planning, including hardware sizing and overall SAP architecture. During implementation, we install SAP components and third party add-ons as well as assist the project team with the implementation. After Go-Live we work with the client to support them in all areas of administration, including maintenance and providing planning advice for the evolution of the SAP System Landscape.

Service Offerings

STRATO SAP Basis Services includes a comprehensive scope of services covering the entire SAP Technical Life Cycle

Planning/Pre-Implementation Pre-installation planning Hardware - sizing support Capacity planning System layout OS/DB Hardware Hosted/non-hosted Physical/virtual	Production Support Break-fix support Note application Users and security Maintenance and monitoring Transport Management System (TMS) Output management Hosted/non-hosted Backups/restores/snapshots Authorizations and Roles
Implementation and Go-Live Support Troubleshooting Break-fix Backups/restores/snapshots Installation Transport management Troubleshooting Note application	On Demand Special Services SAP Upgrades and Migrations Disaster Recovery strategy planning Backup strategy planning Archiving strategy planning Solution Manager implementation System Monitoring and performance Health-check exercise.